Explore BrainMass

Explore BrainMass

    Customer Reviews and an Online Business

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    If customer reviews can help or hurt my online business, then how can I track the reviews to protect my business?
    Show a method that I can use to control the impact of such reviews on my business.

    © BrainMass Inc. brainmass.com October 10, 2019, 7:31 am ad1c9bdddf

    Solution Preview

    Customer reviews can be found on pages all over the Internet which makes running a business in today's marketplace that much harder. Business can be hurt by a single negative review regardless of how many positive reviews are received. A business owner can help protect their business from online reviews by taking action using three steps. First, businesses should implement a program that encourages their satisfied ...

    Solution Summary

    A discussion on ways in which that a business owner can protect their own business by tracking reviews.