Customer Reviews and an Online Business
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If customer reviews can help or hurt my online business, then how can I track the reviews to protect my business?
Show a method that I can use to control the impact of such reviews on my business.
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Solution Summary
A discussion on ways in which that a business owner can protect their own business by tracking reviews.
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Customer reviews can be found on pages all over the Internet which makes running a business in today's marketplace that much harder. Business can be hurt by a single negative review regardless of how many positive reviews are received. A business owner can help protect their business from online reviews by taking action using three steps. First, businesses should implement a program that encourages their satisfied ...
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