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Diversity in Business: Challenges, Values, Skills and Limitation

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1. What is diversity? How important is a definition of diversity for managers and companies? How much does it need to change, if at all, as we move from company to company, go across borders, or operate as a multi-national organization?

2. As you read through the issues in the assigned cases and reflect on your own experiences, what are the biggest challenges in creating diversity in the workplace?

3. What are the costs of not having diversity in an organization?

a. What about for the company?

b. What about for individual stakeholders? Particularly for those who have experienced it, what is it like to feel like you aren't valued or welcomed by your company solely because of some core aspect of your identity?

c. What value is created by having diversity and how might it be a morally preferable alternative?

4.What capabilities and skills do managers need to cultivate to do a better job of managing diversity? What fears and limitations do they need to face and get beyond?

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Solution Summary

1. What is diversity? How important is a definition of diversity for managers and companies? How much does it need to change, if at all, as we move from company to company, go across borders, or operate as a multi-national organization?

2. As you read through the issues in the assigned cases and reflect on your own experiences, what are the biggest challenges in creating diversity in the workplace?

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1. What is diversity? How important is a definition of diversity for managers and companies? How much does it need to change, if at all, as we move from company to company, go across borders, or operate as a multi-national organization?

Diversity means providing equal opportunity to people in terms of recruitment and day to day working in the organization, irrespective of their caste, religion, ethnic background. In other words, diversity involves providing equal opportunity for hiring and growth in an organization and absence of any bias or racism on account of individual's caste, religion, ethnic background, etc. It is an important definition for managers and companies because in today's multicultural business environment, diversity is an issue faced by managers and companies and they need to embrace it in a positive manner in order to grow in today's multicultural global environment.

The definition is consistent and does not need to change. It is only the scale of diversity that changes ...

Solution provided by:
Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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