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Process Flowchart Tutorial

Create a flow chart based on each of the following independent situations (one flowchart per situation)

1. Coris Catering Services -Cori is the owner and manager of a catering company, CSS provides complete meals (breakfast, lunch and dinner), as well as an assortment of hot and cold appetizers and drinks, for groups of 12 to 500.. CSS receives orders in 3 main ways: email, telephone and personal office consultation. In some cases, the customer has an idea of what he or she wants. in others the customer relies on Coris expertise to select appropriate items. For each catering job, Coris prepares an estimate for the client, she files one copy of the estimate and sends the other to the client for approval. The client may make changes to the estimate over the phone, via email, or through a personal consultation. Once the estimate has been finalized, Cori prepares a catering contract for the clients' signature. She requires a 50 percent deposit with the signed contract; the remaining catering fees can be paid within 30 days of the catering event. Cori accepts cash and checks. She does not accept credit cards. The client signs the contract and sends it back to Cori. Cori also signs it files a copy for her own records and sends a copy with both signatures back to the client. Cori and her staff deliver the catering order as scheduled and she bills the client for any remaining fees. The client pays the invoice within 30 days and Cori deposits the funds in her bank account.

2. University bookstore. Ordering textbooks in a university bookstore is a massive undertaking that requires good organizational, communication and coordination skills. The process begins with faculty deciding which textbooks they want to use. Professors communicate relevant information about the textbook (title, author, ISBN, edition, publisher, copyright date) to a department chair or secretary, who consolidates all the orders. That communication may take place with a paper form or an e-mail. In either case, the departmental representative prepares a standard university book requisition form in triplicate. One copy for the requesting faculty member and one for the bookstore. The bookstore receives and consolidates requisition forms from all across the university and prepares purchase orders for textbook publishers. Each purchase has three copies. One for the publisher one for the purchasing dept and one for the accounting dept. when the publisher sends the books, the bookstores receiving dept. prepares two copies of a receiving report; one is filed to indicate the goods were received, while the second is forwarded to the accounting dept. The publisher sends a billing statement (invoice) directly to the accounting dept. once all three documents have been matched and verified the accounting dept. writes a check or sends electronic funds transfer to the publisher. The bookstore staff then sorts the books based on class and stock the shelves, where the books await purchase by students.

3. Horacio is a college student at Feng sui university. He rents an apartment from the university for $600 a month. on the 15th of every month, Horacio writes a check for the rent,. he mails the check to the housing service office on campus. in turn, Housing services sends an e-mail receipt back to Horacio. The mailroom staff i housing services make a copy of the check for Horacios file and sends the original, with all the other rent checks for the month to the bank. Once a month, the treasurer off housing services reconciles the bank statement. Prepare a flowchart of the proceeding scenario.

4. Visit the website of the international accounting standards board. Summarize the process the board uses to develop international financial reporting standards (IFRS) then create a systems flowchart of the process

Solution Preview

Dear Scholar,

The simplest way to create a flow chart on a computer is through MS Word.
On the tool bar, under the insert tab, you will find a drop-down selection of shapes in the illustrations section. There you can select from various shapes and lines. Click on the shape you want to use, then insert a text box into the shape. The text box is where you will label each of the steps of your process.

The purpose of a flow chart is to show a quick reference of how a process. Here we are looking at how various organizations handle filling orders. In each case, you must identify the various stages of the process. Each of these stages will be placed in it's own box, and an arrow will extended from the bottom of a prior action to that of the next action.

For ...

Solution Summary

This is a short tutorial on how to create a flow chart for order placing processes.