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Groupware Systems Review

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Review three articles all of which play this theme in varying degrees. As you read them, think about your own organization, and how the advice being given would work out in your shop. Perhaps you've had some experience with implementing new information technology systems, and have seen firsthand many of these issues arise to create havoc. In any event, the picture sketched by these articles should be clear.

Joe Miller Groupware: What Works the Way Businesses Do? Buzzle.com, 6/9/2005

David Strom, Groupware Ready or Not

Mellanie Hills (2005) What's so hard about Groupware? Networking computers is easy compared to networking people. Intranet Journal.

When you've had a chance to review these articles, and examine some of the materials in the background information that further bear on these issues (and possibly do your own research as well), discuss:

The three most important things a company can do to implement and use groupware systems effectively, and why they are necessary

Try to distill some key lessons from what you know about groupware and other information technologies that would enable effective implementation of such systems.

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This explanation provides you a comprehensive argument relating to groupware systems

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When you've had a chance to review these articles, and examine some of the materials in the background information that further bear on these issues (and possibly do your own research as well), please prepare a 3 page paper addressing the issue:

The three most important things a company can do to implement and use groupware systems effectively, and why they are necessary
The first most important thing that a company should do to implement and use groupware systems effectively is to start and train people to collaborate before the technology is added. The reason is to build teamwork and collaborative culture. The groupware is just a tool to help them collaborate better. So team building activities should be undertaken before the groupware systems are implemented. In fact team building is a an important prerequisite for the introduction of technology. The reason why this is necessary is that groupware is software that facilitates a group of people working within the same system or application. if however, there is no teamwork it will be very difficult to use groupware effectively.
The second most important thing that the company should do is to change the culture so that it supports collaboration. There is need for a culture of collaboration in the company. The reason for this is that people learned to work towards shared goals. There is a need to determine identical objectives and teams that work towards an identical ...

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