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Business Systems Development

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Why do heuristics and biases play a major role in the success or failure of an IT project? What specific kinds are the most influential factors, in general and for your specific organization?

How does organization culture play a role in the successful reliance on the Joint Application Development (JAD) process to identify and gather business requirements? Would JAD work in your company? Explain why or why not.

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The answer to this problem explains Business Systems Development. The references related to the answer are also included.

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IT projects fail because systems are built with low attention to the process. Heuristics are experience based techniques that are used for decision making. These heuristics fail because of biases. These are hidden traps. When the technical leader uses heuristics biases creep in and the project is likely to fail. Usually, fact based decisions are to be made about the cost, quality, speed, and risk of IT projects, if instead experience is used for decision making, biases are bound to creep in and lead to IT project failure.
The most influential factors that lead to success or failure of IT projects are decisions related to data migration and ...

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  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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