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United Parcel Service

3. It's a hot day in July, and John Davis, a veteran driver in Atlanta for United Parcel Service Inc., checks his handheld device and discovers he's in for a busy day: more than 500 packages to deliver, a task that until recently would have left him banging on customers' doors well after dark. How does technology deliver for the United Parcel Service?

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Technology assists UPS in several ways. First of all, it helps the delivery person in planning the deliveries in advance by using the information provided by the handheld devices. The device allows the driver to assess the daily workload at the click of a button and allows him to plan for high volume of work in advance. ...

Solution Summary

It's a hot day in July, and John Davis, a veteran driver in Atlanta for United Parcel Service Inc., checks his handheld device and discovers he's in for a busy day: more than 500 packages to deliver, a task that until recently would have left him banging on customers' doors well after dark. How does technology deliver for the United Parcel Service?

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