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UPS and HP

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UPS and HP . Both of these entered into a joint venture whereby your HP computer is repaired at a UPS site to avoid transportation costs to a more distant location and, more importantly, to increase customer satisfaction by shortening the repair process. Per consumer request UPS & HP do go hand and hand when these issues occur which is very beneficial to the consumer.

So, how does this joint venture serve to illustrate lean manufacturing concepts?

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This solution is comprised of a detailed explanation to answer how does this joint venture serve to illustrate lean manufacturing concepts.

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First, we need to understand that lean manufacturing is aimed at the elimination of waste in every area of production including customer relations, product design, supplier networks and factory ...

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