Explore BrainMass

Root Cause Analysis:

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

Locate and review literature relevant to root cause analysis and answer the questions.

- How will you analyze the root cause of a problem that is not well defined?
- How do you get to the root cause of problems by focusing on the symptoms?Examine the process and analyze the root cause.

APA Sixth Ed. Three pages.

© BrainMass Inc. brainmass.com December 20, 2018, 11:24 am ad1c9bdddf

Solution Preview

Step 1
If a problem is not well defined it may result in failure to reach a proper resolution. Clearly stating the problem is the key to problem identification and correction. However, when the problem is not clearly identified, root cause analysis can solve the problem by addressing the root causes of adverse events. Root cause analysis looks at the symptom and looks deeper to figure out why the events are occurring, the underlying systems, and processes can be understood that cause the problem. Root cause analysis succeeds even when the problem is not clearly defined because it seeks to identify the origin of the adverse events (Jeffrey J. Dorsch, Mahmoud M. Yasin, Andrew J. Czuchry, 1997). It uses a specific set of steps with associated tools to find the primary cause of the problem so that we can determine what happened, why it happened, and devise methods of reducing the chances that it will happen again.

Problem identification is the first point of defining the problem. However when an undesirable event occurs the problem is only suspected and the problem is not clearly defined. The problem is not substantiated. At this point, root cause analysis helps identify the root cause of the problem. Root cause analysis, also helps identify the relationships between different root causes, identify human factors, and can be used within a quality improvement ...

Solution Summary

The approach to root cause analysis when the problem is not properly defined is discussed step-by-step in this solution. The response also has the sources used.