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Challenges of the U.S. Post Office

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Challenges faced by the U.S. Postal Service: This is in support of the below assignment. The end innovation which will be promoted is placing self service postal machines inside stores such as Wal-mart.

Assume the role of a consultant for your selected organization. You have been hired to help the organization become more innovative. Prepare a proposal in which you analyze how your selected organization will benefit from becoming more innovative and creative. In your discussion, be sure to address the following:

a. Analyze how innovation, design, and creativity support the organization's goals and objectives.
b. Identify the internal and external drivers of innovation for your selected organization.

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Solution Summary

The solution is an analysis of how innovation, design and creativity supports the objectives of the U. S. Post Office. Also explained are the internal and external drivers of innovation of a selected organization. References included.

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According to the Government Accounting Office (GAO), the U.S. Postal Service has faced the following challenges which need leadership and sustained attention to carry out its transformation:

1. The mission of the Service is to provide high-quality, affordable, and universal service and at the same time, remain self-supporting. The Service has implemented the Transformation Plan and it has also determined the business model for the 21st century to address this issue. However, volumes of the mail decline, competition and alternatives increase thereby decreasing net income even if there was an increase in multiple rates.
2. The Service also needs to control costs and to ...

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