Analysis of Leaders in Innovative Companies

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In 2005, Vineet Nayar was appointed CEO of the booming Indian IT company HCL Technologies. At the point Nayar took command, the company was seen as a success in the IT industry with 30% revenue growths being seen that year. However, Nayar was not satisfied with these results as he realized that his company was losing ground to their competitors who were seeing returns of over 50% and higher by comparison across the same industry. It was time to make some dramatic changes at HCL Technologies and Nayar had a plan to aggressively and somewhat radically do exactly that (Nayar, 2010).

- A section that analyzes factors in the global environment that influenced Nayar's need to create a more innovative organization.

At the turn of the 21st century, the business environment was dramatically shifting across the globe. The swift and continual advances in internet and communications technologies had resulted in a highly competitive globalized marketplace that was bridging the entire world together. For HCL Technologies, their highly skilled IT Indian professionals were coming up with innovations and ideas that were helping to drive many of these technological advances. However, their business was not set up for competition in the new landscape that was dramatically changing around them.

The most prominent change in the 21st century was the demand from customers to have long term end to end business partnerships with their IT supplier. Companies like IBM and others were capitalizing on this niche because they were set up to accommodate these customer needs. Nayar was keenly aware that his company was a discreet service provider and not an end to end supplier therefore; he knew the company was in jeopardy, even though the bottom line and the industry had not taken notice yet. Nayar was a visionary and he was able to use his experience and his insight into the customers he was meeting and the ...