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    Defining a Manager

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    You work in the Human Resources department of your organization. You have been charged with recruiting a manager for a department within the Services division. The Vice-President of the Services division stresses to you that "This department hasn't had a good manager in years. I need someone who can take charge, organize things, and get people motivated and working again."

    Based on her comments/expectations and your knowledge of management functions, behaviors and skills, draft the following:

    A list of five to ten questions that you will use during the interview process that go beyond the information you can gain from the candidate's application or resume. These should give you insight into why the candidate can fulfill the requirements outlined by the HR manager.
    A description of the types of characteristics and experience that you will look for in the candidate. Be specific, include the various management functions and roles that this individual must have experience with as well as the skills they must possess to be effective.

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    Solution Preview

    Job Description of manager will include:

    The manager should have good team skills. All the characteristics of the team must be present to achieve process gains. Steiner (1976) studied process losses, the experience that group output tends to be less than expected from the given resources. There are two sources of process losses, miscoordination and lack of motivation. Miscoordination is a serious issue in tasks requiring interdependence. The very diversity of the team members' skills and goals leads to a variety of miscoordination mechanisms (Kraut, 2003). Two sources of low motivation are the simple presence of group members (Osborne, 1963; Zajonc, 1965), and "social loafing". Miscoordination and lack of motivation can happen due to lack of the characteristics of the teamwork. Effective team work and work group is required to reduce the process losses and for effective of services.

    Role, experience, and qualification:

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    Solution Summary

    This solution provides a description of the job description of a manager with the role, qualification, and skills required.