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Easy Spa & Compensation Professional

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Jay Spento is returning to his office after attending the grand opening of the 20th location of EasySpa. As the Director of Human Resources at this growing chain of day spas, Jay has faced many challenges. Opening this latest location took a significant amount of time for Jay and his staff and they have fallen behind on some important projects. His staff has grown along with the company, and Jay believes now is the time to expand his staff by one more position. He now must prepare to meet with the company's CEO to discuss his request to hire a compensation professional.
EasySpa is a specialty day spa that provides spa services at a reasonable cost. Each of their locations has a variety of employees including nail technicians, hairdressers, masseuses and receptionists. EasySpa also has a centralized appointment scheduling and customer service center. In ten years the company has grown from 15 employees at one location, to 396 employees at 20 locations. Continued growth is expected as the organization's mission is to become the top-rated day spa in their region.
To support this growing organization, the human resources staff includes Jay, a Human Resources Generalist, a Recruiter and an Administrative Assistant. The Recruiter handles all aspects of attracting and selecting new employees and the Human Resource Generalist handles a variety of duties including employee relations and training. Jay provides leadership to the team and works with upper management to set policies and procedures. His duties are complex as they work with a diverse employee population in multiple locations. But, as EasySpa approaches 400 employees, Jay believes a compensation expert can help support the company's growth plans.
Compensation management is a responsibility that has challenged Jay. While the company offers full employee benefits and Jay has done extensive market research to ensure they offer attractive pay, he knows there is much more work necessary to ensure that their compensation structure is effective and efficient. The company has no written job descriptions and does not have a formal pay structure. Further, Jay relied upon an outside consultant to design their benefit package, and their benefit offerings have not changed since they were established ten years ago. Overall, Jay is convinced that a compensation professional would add significant value to the company. However, Jay must convince the CEO, who has little human resources expertise and is always resistant to hire more staff positions, that the addition to staff is necessary.

1. Explain at least three ways you think EasySpa would benefit from hiring a compensation professional.

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Solution Preview

EasySpa would benefit by hiring a compensation professional for the following reasons:

1. Uniformed Corporate Policies: Now that EasySpa has grown to 396 employees at 20 locations it is key that there are uniformed corporate policies that are clearly outlined and reviewed. There is a need for employees to have a ...

Solution Summary

This solution offers reasons why EasySpa should hire a compensation professional.

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I must include include health insurance, time off, retirement/savings plan, and one other work/life benefit.

I must explain to management the primary strategic consideration involved in managing the proposed benefits program.

I need to identify an additional strategic consideration related specifically to one of the benefits in your proposed program.

Must be 500 + words in length.

I would like to include in the paper.......

Health insurance, time off, retirement/savings plan, and one other work/life benefit.

Explanation of the primary strategic concern.

Explanation of an additional strategic consideration.

The content is comprehensive, accurate, and /or persuasive.

The paper develops a central theme or idea, directed toward the appropriate audience.

The focus of the paper is on the components of the benefits plan for the position chosen for the final project.

The strategic considerations are clearly related to the benefits discussed.

The paper is in memo form and appropriate for delivery to upper management.

Major points are stated clearly; are supported by specific details, examples, or analysis; and are organized logically.

Each type of benefit is elaborated on.

The primary strategic consideration is identified as cost.

Additional consideration is explained and related to one of the plan benefits

The introduction provides sufficient background on the topic and previews major points.

The purpose of the memo is introduced at the beginning of the paper.

The conclusion is logical, flows from the body of the paper, and reviews the major points.

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