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Management and Leadership

? Use Dunkin Donuts as the organization with which I am familiar. Address the following as it relates to that organization:

o Differentiate between management and leadership.

o Describe the roles and responsibilities that organizational managers and leaders play in creating and maintaining a healthy organizational culture.

o Evaluate the affect of globalization and management across borders.

o Recommend at least two strategies that organizational managers and leaders can use to create and maintain a healthy organizational culture. Support your recommendations with the concepts discussed in class and in the text, as well as your personal experiences.

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Dunkin Donuts: Management and leadership; roles and responsibilities; globalization

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Management and Leadership

? Using Duncan Donuts as the organization with which I am familiar. Address the following as it relates to that organization:

o Differentiate between management and leadership.

The basic difference between management and leadership is that management is the process of planning, organizing and controlling organizational resources to achieve objectives whereas leadership is the process of guiding organizational employees towards achievement of organizational goals. Managers manage their "subordinates" by providing those instructions whereas leaders motivate and guide their "followers" by inspiring and guiding them in the right direction.

The managers at Dunkin Donuts are doing the routine tasks of planning for various processes, tasks and activities whereas the leaders at Dunkin Donuts are the ones that motivate and guide the employees to ensure that Dunkin Donuts maintains and grows its leadership and reputation in the donuts business.

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