Purchase Solution

Waiting Lines: A step-by-step solution

Not what you're looking for?

Ask Custom Question

Waiting line theories are valuable tools in operations. One model is based on the Poisson arrival distribution, FIFO line discipline, and customers arrive at the rate of two per minute. This is a single phase operation and each server operates at the average rate of 160 customers served per hour. Management is concerned by the higher than desirable average time spent in the waiting line, Ws. Management needs to know what effect adding a second service line will have on the average time spent in the waiting line.

a) Identify the queuing models in each scenario
b) Calculate the average number of customers in line for both scenarios
c) Find the average wait time in each queue
d) What benefit is available by adding the second service line? What other factors should management consider?

Purchase this Solution

Solution Summary

The solution shows how to solve waiting line problems. Formula and step-by-step guide are shown in the attached five-page file.

Solution Preview

The computations showed the following results:

Statistics table with a Single Service Line

Equations Description Value
L Number of clients in the system 2.98 or 3
W Average minutes client spends in the ...

Purchase this Solution

Free BrainMass Quizzes
Understanding Management

This quiz will help you understand the dimensions of employee diversity as well as how to manage a culturally diverse workforce.

Business Ethics Awareness Strategy

This quiz is designed to assess your current ability for determining the characteristics of ethical behavior. It is essential that leaders, managers, and employees are able to distinguish between positive and negative ethical behavior. The quicker you assess a person's ethical tendency, the awareness empowers you to develop a strategy on how to interact with them.

Marketing Management Philosophies Quiz

A test on how well a student understands the basic assumptions of marketers on buyers that will form a basis of their marketing strategies.

Lean your Process

This quiz will help you understand the basic concepts of Lean.

Accounting: Statement of Cash flows

This quiz tests your knowledge of the components of the statements of cash flows and the methods used to determine cash flows.