What is the significance of waiting line costs. Address the importance of satisfied customers, arrival points, and service characteristics. 100 words and sources used, thanks.© BrainMass Inc. brainmass.com October 10, 2019, 7:24 am ad1c9bdddf
The significance of waiting line costs are that the cost of providing the service is balanced against the cost of customers in the waiting line. If customers wait too long, their satisfaction level may go down, some customers may leave, and others may seek a different service provider. The ...
This solution explains customer satisfaction and related costs. The sources used are also included in the solution.