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1. The Maintenance and Engineering function at your company has developed a reputation for doing things their own way and not seeking assistance from IT. Up until now this approach has been supported by the CEO. However, many of their recent undertakings at automation have cost the company dearly in dollars and time without any successes. The CEO has decided that he has had enough with this approach and assigned you the difficult task of assisting this group in selecting an application software package to manage their parts inventory.

How could you gain the confidence of this group even before starting the project?

To what level would you involve this group while taking the project through the SDLC steps?

Which steps would require special handling and why?

Do you believe this project has a chance of succeeding? Justify your answer.

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SDLC steps

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How could you gain the confidence of this group even before starting the project?

The confidence of the group can only be gained if they are closely involved in each aspect of the process of selecting the application software. In other words, the senior representatives of the group should be closely consulted and their suggestions should be incorporated during the selection process, so that ...

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