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Technology for Strategic Business Processes

The journal article "Is Business Process Integration Feasible?" provides a detailed analysis of one organization's experiences in using IT structures to integrate business processes. Evaluate the strategy adopted by the organization and analyze the problems involved in implementation and how they were overcome. Consider the relevance of the conclusions that can be drawn from this case study to other organizations.

1. How critical is technology to any strategy for business process integration in a global organization?

2. What are the problems facing a traditional asset-driven supply chain planning to convert to becoming a customer-driven value chain?

3. Is business process integration feasible and, if so, what lessons can be learned from the case study that would be applicable to any organization planning a strategy of business process integration?


Themistocleous, M., & Corbitt, G. (2006). Is business process integration feasible? Journal of Enterprise Information Management, 19(4)

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Importance of Technology for Business Process Integration
The selection of right technology in the strategy for the business integration is quite critical as it determines the success of failure of the business to integrate all its business processes effectively. The given organization adopted IT infrastructure to gain competitive advantage, but it followed traditional approach and used EAI to integrate the business aspects, which was not sufficient for the firm and also quite complex to integrate the business processes in an effective manner (Themistocleous & Corbitt, 2006). The EAI failed to bring the required flexibilities and only facilitated the integration of data, which failed the intra and inter organizational integration.
At the same time, the firm also used was ERP, which did not facilitate a proper e-business transformation because of the lack of fragmentation in ERP system implementation. The compatibility related problems were also faced by the organization in ERP system due to different data formats, which reduced the coordination of different systems used in the firm for business process integration (Rebstock, Fengel & Paulheim, 2008). Although use of ERP was good for the firm, but it faced the requirements of altering some of its business processes. The technology also helped the firm to ...

Solution Summary

Technology for strategic business processes are examined. Traditional asset-driven supply chains are examined.