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Rationale and justification for each criteria:

1) Proposed Technology is to provide a significant competitive/ strategic advantage over other players in the industry

2) Proposed Technology will significantly improve operating efficiency/ operating margins of the business

3) Technology investment will address identified internal and/or external customer needs and demands for increased service quality

4) Return on investment (ROI) figures using benefit-cost analysis thresholds reliable and technically sound for this proposed investment

5) The current physical and human resource infrastructure of organization is capable of handling the proposed technology

6) Proposed Technology is Scalable and can be easily upgraded to meet future needs/ requirements

7) Proposed technology will have a broad impact on the different processes and divisions in the organization and not restricted to a particular process or division

8) Proposed technology will smoothly integrate/ blend with the current processes and systems in the organization

9) Management and employee approval/ consensus for implementation exists for the proposed technology

10) Organization has sufficient financial resources to complete the implementation plan

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Evaluation Matrix

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Rationale and justification for each criteria:

1) Proposed Technology is to provide a significant competitive/ strategic advantage over other players in the industry

It is extremely important to evaluate whether or not the proposed technology plan or new technology implementation will provide a strategic/ competitive advantage to the company or not because such high investments should be justified on such grounds to create an urge among the management to go for such plan.

2) Proposed Technology will significantly improve operating efficiency/ operating margins of the business

The technology should boost up the bottom line profitability of the company to justify the high investments made on such investments. Improvement in operating efficiency is a key goal of all technology plans.

3) Technology investment will address identified internal and/or external customer needs and demands for increased service quality

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