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Deckers Outdoor Outputs via Nadler-Tushman Model

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Focus on the Outputs aspect of Deckers Outdoor Corporation

BACKGROUND

Outputs are not complicated to understand. At the Organization level, they are the products and services that are provided to customers. (It can also be the value provided to owners, but we are not going to consider this here.) The primary way that a company measures its performance is financially: Sales, Profit, Return on Sales (ROS), Return on Assets; and also via market share.

The organization is made up of various groups. One way to look at groups is by functional area: marketing, operations, purchasing, etc. Another way, if the company is large, is by its various divisions or by its product groupings. Here it becomes a little more complicated to measure performance, but it is possible by defining the goals and objectives of each group.

The bottom level of the organization is the individual. Each person has a job description and is responsible for specific outputs for that job. The main method of performance measurement here is individual productivity: Outputs / Inputs. e.g. widgets / hour, or reports / day. This is more difficult to quantify and for a specific company is difficult to obtain, since this data is not generally reported. Sometimes you can infer some individual measures, for example, by dividing Profit by the number of total employees, to get a measure of overall profitability per person.

Research your company and find the relevant data for this assignment in terms of its outputs. One good source of information here is the Annual Report or the annual 10k report. But you may have to take some time to sift through these.

CASE 3 ASSIGNMENT:

Make a Case for one of the following possible statements about your organization: The interaction of the outputs at Deckers Outdoor Corporation from the three different levels of the organization, interact to generate [high, medium, or low] performance of the overall organization [choose one of the three possible performances.]

Using the Nadler-Tushman Congruence Model, conduct an analysis of the Deckers Outdoor Corporation outputs. Remember that outputs exist at the individual, group and organizational levels and that there are often differences between the output goals an organization specifies in its strategic plans and those that are actually achieved.

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Solution Preview

Introduction
The outputs at Decker Outdoor, Inc from three primary levels of the organization interact to generate high performance across the overall organization. At the largest, organizational level, Decker's basket of goods offered serves several target markets. At a median scope, the group level, each of Decker's primary brandsâ?" UGG and Tevaâ?" operate at efficient levels, (Decker Outdoor, 2011). Finally, at the individual level, Decker corporate leadership operates at a high individual efficiency level, contributing to the effectiveness of the organization as a whole on a daily basis. Nadler and Tushman (1980) divide output into three primary levelsâ?"individual, group, and organizational. Figure 1 summarizes the Nadler and Tushman model of an organization, and while the organization of output levels is a function of the overall leadership decisionsâ?"and therefore remain fluid in realityâ?" they will be treated as constant for the purpose of evaluation.
Congruence Model for Organization Analysis

Figure 1: Congruence Model for Organization Analysis (Falletta, 2008).
CMOA seeks to measure the notion of congruence among factors and components of the system. Nadler and Tushman (1980) summarize congruence "as 'the degree to which the needs, demands, goals, objectives, and/or structures of one component are consistent with the needs, demands, goals, objectives, and/or structures of another component' (i.e., how well pairs of components fit together)," (Falletta, 2008). Congruence ultimately pairs the efforts of the throughput portion to the desired output of the organization. Therefore, what the desired output is comprised of is highly ...

Solution Summary

Uses Deckers Outdoor Coporation as a case study to illustrate Nadler-Tushman Congruence model for corporate outputs.
5 pages, APA format with references.

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