Can technology improve customer satisfaction?
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Discuss how frequent fan programs and similar activities made possible by technology can improve customer satisfaction and lead to long-term relationship building.
Name five frequent fan programs for a specific sport.
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Discuss how frequent fan programs and similar activities made possible by technology can improve customer satisfaction and lead to long-term relationship building.
Name five frequent fan programs for a specific sport.
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Frequent fan programs and similar activities can improve customer satisfaction and lead to long-term relationship building. Customers that use the frequent fan and other frequent programs with retailers do frequent the retailers more often and tend to have a more satisfied experience than those not in the program. They also tend to spend more than those that are not part of the ...
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