Conflict Resolution

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You have just been part of a merger. You have each been chosen to head up your department and merge the two groups into a self-directed work team. Work with each other to lay out a plan describing how you will develop a new team within your department or departments. It is natural that there will be some confrontations between people. Look at the stages of team development and use that knowledge to work with the team. It is recognized that some employees will refuse to be part of the team. In fact, the new ownership expects that there will be some who lose their jobs because of these issues; however, that is a last resort. Use all your skills to negotiate with employees in an attempt to resolve conflicts and pull your team together.

Because you are working together as a team, it is seen by the ownership that if one is successful, you are all successful. Likewise, if one fails, you all fail. The future success of the company is dependent on your mutual success.

Consider the following:

* As a team, you must come up with a plan and be in agreement because you have to implement it in your departments.
For the plan of team development, I will use Tuckman's Theory, namely, Forming, Storming, Norming- Performing. The first step that I will take is to form a team that has all the talents and abilities required for the tasks at hand. This means a careful inventory has to be developed of the skills, and abilities and checking if these are appropriate and adequate for the task at hand.
When developing a plan the objective is to develop a team that is high-performing and brings the ...