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Conflict Management Design / Intrapersonal Conflict

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Conflict is not negative; rather, how it is managed makes the experience and the outcome positive or negative. As a consultant working with an organization and helping them design a conflict management system explain how you will incorporate the three criteria for effective conflict management Rahim discusses. Describe how you will apply the conflict management process. Discuss how intrapersonal conflict can be reduced.

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Solution Summary

Rahim's model in the context of conflict resolution is discussed step-by-step in this solution. The response also has the sources used.

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Step 1

Managing conflict is important because it can lead to positive outcomes. Conflict removes stagnation. It leads to changes that are useful for the organization. Conflicts leads to new ideas and opens the minds of employees to new options. Conflict can help form relationship because mutual understanding and respect increase. For example, if there is a conflict between two work teams the relationships within each team gets strengthened. Conflicts are important because they encourage new thinking. Employees think of out of the box solutions. There are questions raised that otherwise would not have been raised. In practice it has been seen that conflict leads to a flood of initiative, a burst of creativity, and a thrust to increase productivity. The perceived differences during conflicts lead to these positive results.

Step 2

The three criteria for conflict resolution suggested by Rahim ...

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