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TMS's new decentralized IS structure

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Discuss the advantages of TMS's new decentralized IS structure. What are its disadvantages? How did the new structure change decision rights? How did it change accountability for IS project success?

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Discuss the advantages of TMS's new decentralized IS structure.
Toyota Motor Sales new decentralized IS structure brought the organization current with technology and the company's needs. Barbra Cooper describes the former IS structure as "basic and somewhat insular" (Pearlson & Saunders, 2013). There was a failure to marry the business relationship and financial management of the PC and network management. IS personnel were not consulted on decisions. There was a lack of coordination between business units and IS operations, with no thought given to architecture standards, systems integration or business benefits.

The new systems was highly transparent, and "generated a list of 18 objectives, each of which was provided with a project owner, a team and a mechanism for evaluating the team's success" (Pearlson & Saunders, 2013). This enabled Toyota to utilize IS more strategically for the benefit of the company. Toyota was able to achieve improved alignment with the business side by providing and embedding divisional information officers who were accountable for IS strategy, development and ...

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This solution discusses the advantages and disadvantages of TMS's decentralized IS structure. It explains how the structure changed decision rights and accountability for IS project success. APA reference included

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The Big Fix at Toyota Motor Sales (TMS) Case Study

Review the The Big Fix at Toyota Motor Sales (TMS) case studies (attached). Respond to the questions here. In your responses be sure to focus on the organizational culture issues and opportunities.

1. Describe the advantages of TMS's new decentralized IS structure. What are the disadvantages?

2. What problems was Cooper trying to solve with the new IS structure? How successful do you think the new structure will be solving these problems?

3. Describe the role of the Executive Steering Committee at TMS. Do you think the Executive Steering Committee is a good idea? Why or why not?

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