Explore BrainMass

5 stages of problem solving

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

For this assignment, read the fictional problem below, then answer the subsequent questions. The questions call you to walk through the problem using the Five Stages of Problem Solving found in the class text (Attached). Your response should be one to two pages in length


In 2005 Ben opened a fast-food restaurant called "Tornado Tacos" which combined tasty taco toppings with technology. Ben had avidly ingested tacos for years and was always perturbed by how taco toppings were always at the top of the meat and never mixed within; he thus opened Tornado Tacos!

Customers choose which toppings they want on their tacos and Ben places them in a patented 'tornado spin mixer' where the ingredients are thoroughly mixed. The toppings do not lose their integrity (tomatoes are still crispy, etc.) and the customer enjoys the taste of every selected taco topping in each bite of a Tornado Taco!

Tornado Tacos enjoyed mind-blowing profits and success for the first three years due to creative advertising. The commercials featured lettuce, cheese, and tomatoes getting married by a taco shell; after the taco shell pronounced them married, they took their honeymoon in the 'tornado spin mixer'.

Upon the popularity of this commercial, the Monogamous Toppings for a Homogenous Gullet (MTHG) began a national boycott against Tornado Tacos, stating that the commercial endorsed polygamous topping-sharing. Within six months Ben's profits began to reflect the boycott and spiraled downward.

Ben now comes to your company, Novel Solutions to Non-Traditional Problems (NSNTP), for help. Ben is adamant on maintaining his First Amendment Freedoms as an artist, yet wants to see Tornado Tacos profitable. What plan do you have for him?


1. Identify the Problem.

2. What techniques can be used to adopt the right attitude?

3. Generate ideas and options for a possible solution. What specific techniques do you use?

4. Select a Solution.

5. How would you implement and evaluate the solution selected?

© BrainMass Inc. brainmass.com October 17, 2018, 12:54 pm ad1c9bdddf


Solution Preview

1. Identify the Problem.
An external group has created a marketing campaign, including boycott of the company based on the ongoing marketing campaign of Tornado Tacos.
2. What techniques can be used to adopt the right attitude?
The first is to decide to embrace the differences people have overall. Then address the specific monogamous vs polygamous nature of this boycott. Decide what is fact and what is fiction in the boycott. Identify how the owner might have contributed to the issues. Remember to use and approach with the humor the situation needs or deserves.

3. Generate ideas and options for a possible solution. What specific techniques do you use?
I brainstorm ideas, both ...

Solution Summary

Solving problems using the example in the assignment.

Similar Posting

Setting Up Your Affiliates Abroad (5-1)

Previously, you built a comparison of two countries (Canada & Philippines: please view the attachment for a "refresher") as global talent bases for recruiting. For this task, you'll revisit those two countries and consider that your company wants to set up operations in both, but the Board of Directors is not sure which one to set up first. You are the global human resource director and the board has asked you to prepare a white paper on the strategic human resource issues the directors need to consider before making their decision. Your paper will analyze the two countries in terms of the company mission and make a recommendation.

Step 1: Create a company profile.

You may choose any type of company, product-based, service-based, or not-for-profit. You may not use your current employer or an existing company as your model.

? If you choose a service-based company, you will set up representative offices in the countries that will deliver your service to the local area only.

? If you are a not-for-profit organization, you will set up an office to deliver either products or services to the local market.

Assume your company is medium-sized, successful, growing, and wants to lead the market with a model human resource strategy.

***Do not make your company model too complex! One paragraph should describe the conditions of your operation. Include the basic purpose of the company and the reason for operations in your chosen countries: Canada & Philippines. For example, what product or service might be helpful in both economies? Almost any will do. Here are some ideas:

? Products: toys, electronics, clothes, furniture, art supplies, or household supplies.

? Services: management consulting, professional training programs, financial services, health services or clinics, systems software development, or security personnel systems.

? Not-for-profit: educational institution, charitable organization, land development, or agricultural advisory services.

Step 2: Consider HR needs.

Once you have selected your company type and described it, consider the human resource needs of the company as a start up in your two countries and answer the following questions in your analysis:

? What type of staff will you need to hire for the initial stages of operations?
? What mix of local versus headquartered staff would be ideal?
? What cultural issues will be important to consider in the host country?
? What human resource organizational structure will be most appropriate to set up a working relationship at the initial stage of operation?
? How much will be done from headquarters versus the local area?
? Where and how will you retain employee records for the newly hired staff? What HR information systems might be used in your global ventures?
? Will you have a local human resource function? If not, when might it be appropriate to establish a local human resource presence?
? What human resource policies would be essential at the initial stage of operation?
? What will be your guiding principle for administering policies at the local level?
? Would you prefer to set up the human resource function in person, or have the manager of the local operation set it up?
? How often will you communicate with the staff and how would you choose to communicate? In person? E-mail? Letter or memo?

View Full Posting Details