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Returning products

Retuning products after returned policy has expired. give an example and summarize it, determine the ethical/moral problems and principles involved, and develop alternative strategies and give a solution.

Solution Preview

Let us take a simple scenario of an electronic product, such as television. A person buys a television and has the option of returning it in 30 days and can take full refund, provided the product is in original condition. The firm/ shop will not ask any question from the customer and will readily accept the return.

However, the ethical dilemma arises when consumers forget to return the merchandise within the stipulated period and then come to the store and ...

Solution Summary

Returning products after returned policy has expired. give an example and summarize it, determine the ethical/moral problems and principles involved, and develop alternative strategies and give a solution.

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