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Ethics for Managers

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Influence Processes

I have been encouraged by a colleague to write a brief article about "CEOs and presidents" for a management journal. I have decided to compare the leadership styles of three leaders: Andrea Jung, Indra Nooyi, and Brenda Barnes.

I need to write a document that elaborates on the following:

â?¢An introduction to the concept of influence processes

â?¢A summary of the various types of influence processes and the factors that can affect them

â?¢An analysis of the processes used by the three leaders: Andrea Jung, Indra Nooyi, and Brenda Barnes. Identify the processes that the leaders and top management team (TMT) are using to impact the organization.

Use the table below to organize your answers (you can copy the table from this browser window and paste it into your Word document). Please enter into each cell in the table how that leader is using that particular influence method (if applicable).

Objective: The Objective here includes the following:

1. Analyze the various leader, follower, cultural, and situational characteristics that contribute to leadership.
2. Discuss and explain when and why participation should be used to improve leadership effectiveness.
3. Compare and contrast leadership and management, and understand their similarities and differences as well as the ethical challenges that managers face.
4. Apply ethical reasoning skills and ethical theories to business situations.
5. Use effective communication techniques.
6. Apply critical thinking skills to analyze business situations.

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â?¢An introduction to the concept of influence processes

Influence process is an interpersonal process that changes the group members' initial thoughts, feelings, and behavior in specific direction. Usually, the direction is that of group goals alternately the direction is that which has been chosen by the leader. For instance, if a group has been given the goal of producing a certain number of widgets, the interpersonal process that changes the behavior of the group members such that the goal of the group is achieved is an influencing process. This process of influence may be brought about because of group influence or because of the leaders' influence. The exercise or implementation of influence is called power. For example, if a leader in an organization is held in high esteem and his personal attention to the sales team members leads to greater effort by the sales team and improved sales, this is the use of power by the leader to influence the sales team. Similarly, the use of power may be to stop unwanted behavior. In a firm, a business leader may use her influence to stop employees from being absent. Usually, people in power have a higher level of influence. For instance, the top manager has a higher level of influence than a supervisor in a firm. On the other hand the groups also exert power through the coordinated actions of their members. Consider the case of team that has been assigned to run, monitor, and ensure proper production of a computer printer. If one person does not concentrate on her work the group influences the person to carry out her function. This ensures that the goal of the group is achieved.

It is important to understand the influence from an ethical perspective. If leadership or the group creates influences that are unethical then the individual is persuaded to carry out an unethical act. ...

Solution Summary

Ethics for Managers is discussed very comprehensively in this explanation..

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