Explore BrainMass

Explore BrainMass

    Business Ethics- Return of product by customers

    Not what you're looking for? Search our solutions OR ask your own Custom question.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    If you were a store manager and someone return a product back to the store after the return policy has expired what would you do. Let them return the item or make them keep it. Give details and solutions and analyze the situation.

    © BrainMass Inc. brainmass.com March 4, 2021, 8:07 pm ad1c9bdddf

    Solution Preview

    As per rules, I can simply deny the refund. However, the decision to let them return the product or make them keep it will be taken after analyzing the situation or circumstances. In other words, from ethical perspective, it is necessary to ascertain about the circumstances that prompted the person to return the product. For example, if the customer is genuine and wants to return the ...

    Solution Summary

    Business Ethics - return of product by customers is discussed in the solution.