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    Pareto analysis - The 80-20 Rule

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    Construct a Pareto analysis of the data and determine the percentage of total complaints represented by the two most common categories.

    Over a 6 mo period:

    Stock Condition: 170
    Checkout Queue: 33
    Product request: 105
    Product Quality: 87
    Price Marking: 45
    Policy/Procedures: 40
    Service Level: 55
    General: 58
    Checker: 59
    All other: 71

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    Solution Preview

    Dear Student,

    There are many internet sites that will show you step by step method of Pareto analysis in detail. Here I am providing you the information from Wikipedia. I am also showing you the analysis in Excel. Please let me know if you need anything else.

    Thanks.

    Pareto analysis is a statistical technique in decision making that is used for ...

    Solution Summary

    A Pareto analysis is performed in Excel to determine the percentage of total complaints represented by the most common categories. Pareto analysis is a statistical technique in decision making that is used for selection of a limited number of tasks that produce significant overall effect (Wikipedia).

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