skills and competencies required for a successful consultant.

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Skills and Competencies of a Successful Consultant

1. Taking a Job Order

- Understand the communication skills required to generate an open 'consultative' relationship with the client - essential for building a cooperative and flexible atmosphere. In other words, personal skills include both an understanding and demonstration of communication skills essential for building a cooperative and flexible atmosphere. For example, building rapport with the client through listening and empathic responding is highly effective to build trust which is necessary for an open and honest type of communication necessary to be a successful consultant. (Do you need to develop these skills, or are your sufficient in this area? Can you effectively build rapport with a client, for example? Have you taken communication classes, etc.? )

Explore a variety of questioning styles to achieve specific outcomes, including open; Closed, Theoretical, Alternative/Options, and Reflective Questions. Most consultants are trained in communication styles and the different types of questions to employ to elicit deliberate types of responses from the client. For example, for a yes or not response, you would ask a closed question (i.e., Do you need help with that?); for information gathering you would ask open questions (i.e., Could be give me a specific example?); for understanding the clients logic, you would ask reflective questions (i.e., what does that mean to you?); for problem definition and goal setting is will employ Alternative/Options type questions (i.e., You can either let it ride for now or you can make some changes, what will it be?). (Do you need further development in this area, or have you developed these skills?)

- Utilise paraphrasing and active listening skills to ensure clear understanding of the client's needs and preferences.
- Follow a useful guide when taking job orders to ensure completeness of information, enabling effective candidate matching.
- Be able to identify what constitutes a 'good' job order, and how to manage the client's expectations to ensure successful placement. (Do you need ...