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Service Firms Versus Product Firms

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In what primary ways does the design of service firms typically differ from that of product firms? Why?

Please include references if used.

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Solution Summary

This solution compares and contrast service and product firms. One reference is provided for further research of the topic.

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Service Firms Versus Product Firms:

The design of service firms typically differ from that of product firms since service firms make use service technologies, which not only requires a direct client involvement during the process of production but also results in the production of outcomes that cannot be seen or touched. The technologies that are used in service firms are known to be fixed and based on machines (Willmott & Murphy, 2010).

The primary ways in which the ...

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