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Self-Service

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Please help with the following problem.

As we all know, self-service has become more and more the norm. Gasoline stations and buffets, for example, are basically "do it yourself". Some eating places even ask you to clean up after yourself.

Is this an example of poor service? Or putting it another way, no service?

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Solution Summary

This solution discusses the transition of self-service to a norm and argues whether "do it yourself" is an example of poor service or no service at all. The posting discusses how self-service is a powerful selling tool for businesses. Gas stations and buffets are used as examples to explain the rationale. The explanation is given in 182 words.

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Problem: As we all know, self-service has become more and more the norm. Gasoline stations and buffets, for example, are basically "do it yourself". Some eating places even ask you to clean up after yourself. Is this an example of poor service? Or putting it another way, no service?

Solution:
In many ways, service is not actually limited to just handing the ...

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