Proposal for Corporate Training Program
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PLEASE BE ORIGINAL IN YOUR RESPONSE...THIS NEEDS TO BE IN APA FORMAT
WHICH NEEDS TO BE 4 PAGES WHICH IS PROBABLY 2 1/2 PAGES DOUBLED SPACED
PLEASE DO NOT GIVE ME HELP FROM PREVIOUSLY SUBMITTED WORK FOR OTHER STUDENTS....
Consider the following scenario:
Jim Delaney, president of Apex Door, has a problem. No matter how often he tells his employees how to do their jobs, they invariably "decide to do it their own way," as he puts it, and arguments ensue among Jim, the employee, and the employee's supervisor. One example is the door-design department, where the designers are expected to work with the architects to design doors that meet the specifications. While it's not "rocket science," as Jim puts it, the designers invariably make mistakes such as designing too much steel (a problem that can cost Apex tens of thousands of wasted dollars once you consider the number of doors in, say, a 30-story office tower).
The order processing department is another example. Jim has a very specific and detailed way he wants the order written up, but most of the order clerks don't understand how to actually use the multipage order form. They simply improvise when it comes to a detailed question such as whether to classify the customer as "industrial" or "commercial."
The current training process is as follows. None of the jobs have a training manual per se; although, several have somewhat out-of-date job descriptions. The training for new people is all on the job. Usually the person leaving the company trains the new person during the one to two week overlap period, but if there's no overlap, the new person is trained as sufficiently as possible by other employees who have filled in occasionally on the job in the past. The training is basically the same throughout the company for machinists, secretaries, assemblers, accounting clerks, etc.
For this assignment, assume that you have been hired by Apex Door to develop a training program. Develop a training proposal that provides specific suggestions on what you will do to improve the training process at Apex Door.
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Solution Summary
This solution assumes that you have been hired by Apex Door to develop a training program. The solution presentes the developed training proposal that provides specific suggestions on what you will do to improve the training process at Apex Door.
Solution Preview
Upon reviewing the corporate training, or the lack of, at the Apex Door, it becomes obvious that something needs to be done to improve employee knowledge and ultimately the bottom line. The purpose of this report is to provide specific suggestions and steps needed to improve the training process at Apex Door.
Effective Corporate training involves accuracy and relevancy of information and creativity in information presentation. While corporate training information might be different for different departments across Apex Door, the foundation for building the training should be the same across organization. My suggestions outlined in this report should be used as guidelines/templates for building corporate training material for different departments (ei. machinists, secretaries, assemblers, accounting clerks, etc). Once completed, Training Manual (training information) should be kept as a live document that requires updating and communicating changes, whenever required. Such Training Manuals need to be updated at all times and readily available to the employees as a reference. I would recommend that such manuals be stored either on a corporate entrant (accessible to everyone), or with each team leader.
It is important that training programs are reliable in presenting information accuracy and relevancy. For all new hires, training material needs to include both Department-centric as well as Organization-centric information. Department-centric information will be different for all departments within the organization, depending on their line of business. For example, department-centric training for assemblers will focus on assembly processes, rules, guidelines and RACI charts. On the other hand, organization-centric training will be a cookie-cutter training information package that will be the same for all departments across Apex Door. Such training material will include detailed information about the company and its business model, HR policies, corporate values, Compensation ...
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