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    Quality Management

    Determine one (1) key differentiating factor between the new approach to quality and performance management that you chose and past approaches. Indicate whether or not the new approach is likely to derive better performance results than past approaches. Provide support for your rationale.
    Suggest one (1) significant challenge related to quality and performance management. Recommend one (1) managerial approach to overcome this challenge. Provide support for your rationale.

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    Dear Student,
    It is my pleasure to assist you with a solution to your problem.
    You can achieve a lot of good outcomes through an effective performance management system. Some of these good outcomes include: improving communication between you and your employees, clarifying job responsibilities, enhancing productivity and making better informed human capital decisions. (See, http://www.shrm.org/about/foundation/research/Documents/1104Pulakos.pdf) ...

    Solution Summary

    What are some performance management options; the costs and benefits.