Employee Selection in Organizations
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Discuss why employee selection is important for managers. Discuss how to achieve the effective management of people in organizations.
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Solution Summary
This solution is about 350 words and thoroughly discusses why employee selection, conducted in an effective manner, is so important. The wrong "pick" in employee selection can cost the organization time and money.
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Managerial personnel should be engaged, at least on some level, in the selection process of employees for whom they will supervise. Whether managers assist in screening resumes, conducting phone interviews and/or sit on a panel for in-person interviews; managers will have a unique perspective on what knowledge, skills and abilities (KSAs) are requisite in performing the job successfully. For example, a manager of call center staff, likely overhears the types of calls that are managed by customer service representatives - and also ...
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