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Personnel disagrees with the company's problem solution

During an interchange meeting from the customer, one of the functional personnel makes a presentation stating that he personally disagrees with the company's solution to the particular problem under discussion and that the company is "all wet" in its approach. How do you, as a project manager handle this situation?

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This situation needs to be handled in private. You need to speak with the individual to find out his/her concerns. You should acknowledge the fact that they are unhappy. You ...

Solution Summary

The solution examines personnel disagrees with a company's problem solution. How project managers handle the situation is analyzed.