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How Elements of Good Talking Help us to Communicate Better

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Much of the oral communication that goes on in business is the informal, person-to-person communication that occurs whenever people get together. Analyze and explain how the elements of good talking help us to communicate better?

Credible reference materials, including your course textbook(s), may be used to complete the assessment. In-text and reference citations are required for all written responses.

Lesikar, R. V., Flatley, M. E., & Rentz, K. (2008). Business communication: Making connections in a digital world (11th ed.). Boston, MA: McGraw-Hill.

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This solution explains how the elements of good talking helps us to communicate better. In text citations with APA references are included.

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The elements of good talking help us communicate better by establishing a common ground, developing rapport, and showing respect. According to a study of over 1000 employees at Fortune 1000 companies, "workers send and receive an average of 178 messages each day via telephone, e-mail, faxes, and face to face communication" (Adler, 2009). Of course, there must always be a speaker, listener and message. You cannot communicate without a clear message and an active listener. To this end, it is important to use language and images that are familiar to your listener so that there is common ...

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  • Ed.D, Boise State University
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