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Gift of the Goose

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1. The Gift of the Goose is about enthusiasm?congratulating and acknowledging individuals for their contributions. Describe? in your own words ? what Andy Longclaw meant when he said that congratulations are true: Timely, Responsive, Unconditional, Enthusiastic. Give an example either from the book or from your own experience which supports your answer.

2. What did Andy mean with the formula E=mc2?Enthusiasm=mission times cash and congratulations? Explain this and provide examples, either from the book or from your own experience.

3. Explain in your own words what 'No score, no game, and cheer the progress' means. Give examples either from the book or from your own experience.

4. What did Peggy realize about her own style of management when Andy introduced her to the Gift of the Goose? How did she win the support of the plant managers?

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Solution Summary

The gift of the goose statement is examined. What Andy means about the formula E=mc2.

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1. The Gift of the Goose is about enthusiasm?congratulating and acknowledging individuals for their contributions. Describe?in your own words?what Andy Longclaw meant when he said that congratulations are true: Timely, Responsive, Unconditional, Enthusiastic. Give an example either from the book or from your own experience which supports your answer.

Congratulations must be given to others for them to mean something to others. The encouragements have to be given in a timely manner and in response to something another has done well. They do not have to be for the outcomes. Congratulations can be given for the process and small accomplishments along the way. Any real congratulations should be given enthusiastically and without any hesitation. The ability to encourage others, even at the expense of one's own accomplishment truly builds a working trust that raises enthusiasm and productivity within the unit or company.

An excellent example is the company that announces the accomplishment of Sue in Accounting who received a 4.0 this past term. Or that Jersey had the highest retail sales figures for not only his personal best, but also for the store last week. The ...

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