Employee and Supervisory Development Program

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Personal Experiences with Training and Development:
In my organization, there is commitment to provide training that the company feels the training will help the workforce gain gain new relevant skills. These skills directly affect operations. It also provides training that improves service to customers, improves work procedures, and makes improvement to productivity. In fact, when the company wants productivity improvements, it provides training. Four years ago, when several employees left the company, the managers decided to provide training to employees. In my opinion the purpose of providing training was to improve employee retention in my company. Another situation that I have witnessed when training was provided was when one department was closed. The employees were provided training so that they could work in other departments. Specifically, my company closed down its plant that made plastic containers used in hospitals. When my company closed down that unit, it trained the employees working in that unit so that they could work in plastic molded toys department. I have witnessed employee training when certain employees have been given low ratings by their supervisors. In such cases the HR has interviewed the supervisors and the employees are trained to do new and different tasks. This keeps them motivated and fresh.
The issue of return on investment affects training in several ways (6). First, employee turnover is considered a strain on the bottom line and training is provided to reduce the number of employees from leaving the company. Second, retraining of employees is done to increase productivity. In such cases the company directly monitors the impact of training on productivity. Third, training of employees affects the return on investment when the training is provided in response to changes in the marketplace. In this context the sales personnel are trained and retrained so that they are able to sense the changes in trends, tastes, and designs early and are able to communicate these changes to the production department. In my company intelligence gathering and being watchful of changes is trends is considered to be the most important function of sales persons. Fourth, the impact on return on investment is clear when employees are trained to use the latest technology. The integration of employee IT training with IT support reduces costs, improves sensitiveness to market changes, and increases productivity(5).
Return on investment is true for my organization. Training is required to stay ahead of competitors. The ...