Purchase Solution

Covered California Website: Navigating the Site

Not what you're looking for?

Ask Custom Question

Browse the California Health Insurance Exchange Website, Covered CA: http://www.coveredca.com/.

States are supposed to make these websites user friendly. Do you think this website is appropriate for a person who reads at the eighth-grade level (the typical public health standard)? If yes, why? If not, how do you think this can be improved to help people select the best insurance option for them? Compare and contrast their website to your state's website. (If your state is CA, choose another state for comparison.)

Purchase this Solution
Solution Summary

This detailed solution reviews the Covered California website and discusses the ease of navigating the site for someone with an eighth grade reading level. It suggests improvements. It also compares and contrasts the site to the Nevada state health insurance program and the federal government's website. APA formatted references are included.

Solution Preview

Hope this helps. Please let me know if you have any questions. Good luck!

I visited Covered California and was surprised with the simple, easy to navigate appearance of the website. I liked that I could click on "Find Local Help" and be directed to different locations nearby for face-to-face help. The main question I think a visitor would want to know would be concerning coverage: what will health care cost, what services are provided, and how to sign up. To find this information, I clicked on the box "Shop and Compare" which seems an obtuse name. The process would be easier to start if there was an option that stated, "Sign Up for Health Care."

After clicking on the different options in the center and lower half of the page, I noticed the options on the top ribbon: explore, preview, apply, and get help. Each option seemed to provide a lot of verbiage, so much, in fact, that I found it overwhelming. If I were searching for health care, I would be more interested in bullet points and direct information than wading through extraneous information. One exception was the "Preview Health Plan" option. The format involves simple questions and answers, with interactive options to help choose the best plan in a graphic ...

Solution provided by:
Sally Baldwin, Ed.D
Education
  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
Recent Feedback
  • "Thank you!:)"
  • "Thk u"
  • "Thank you!:)"
  • "Thank you!:)"
  • "Thank you!:)"
Purchase this Solution
Free BrainMass Quizzes
Business Processes

This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.

Balance Sheet

The Fundamental Classified Balance Sheet. What to know to make it easy.

Organizational Leadership Quiz

This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.

Managing the Older Worker

This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce

Operations Management

This quiz tests a student's knowledge about Operations Management

View More Free Quizzes
Related BrainMass Solutions

  • California Health Insurance Exchange Website

    As you evaluate California Health Insurance Exchange website, be sure to look at the "2015 Covered California Shop and Compare Tool" section of the site.

  • Customer-Centric Websites

    Besides, a company may never ever know the needs and wants of the customers. Internet customers usually want a quick and pain free experience when navigating through the web pages.

  • B2C Sites

    These factors makes a B2C site work really well. 1) Easy to use: A good B2C site should be very user friendly. The visitor on the site should be very comfortable in navigating the website.

  • Web Design Concepts

    Users who see aesthetic web pages remember the website well and become more interested in navigating through all the content the website is offering.

  • State of California Health Department

    What services are covered? 1. Find the Web site for California's health department. The website is http://www.dhs.ca.gov/.

  • E-business: Discuss the effectiveness of the Sears website

    The 302 word solution gives a concise summary of the author's opinion of the good and bad points of navigating the Sears website.

  • Web Page Creators and State Jurisdiction

    A website operator in Virginia, for example, may sell to customer in California, and be held liable in a California court if the product malfunctions and they are sued by the California buyer.

  • Bidder's edge

    This practice normally benefits the linked web site, as it increases the number of individuals that might access and use the site.

  • When is "Linking" an Illegal Trespass?

    After reading the article, what do you think about the California court's decisions? It is an important case to consider when designing a website.

View More Related Solutions