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    Conflict and resolution

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    Important strategists such as classical China's Sun Tzu and early modern Europe's Clausewitz stressed that wise leaders must understand conflicts as they unfold. It is not enough to be involved in strife; the chance of a successful resolution is much higher if you can understand what started it, how it proceeded and how it ended—and whether that end is permanent or temporary. In this Assignment, you will consider a conflict you have witnessed and apply what you have learned to see it more clearly.

    Question: Recall a recent conflict within an organisation that you have witnessed. Based on your reading and the lecture, consider what kind of conflict it was and identify the types of power at play. Discuss what the groups involved hoped to achieve and how they intended to do so. Consider the stages of the conflict that you observed. Analyse the stages through which it passed. In particular, describe which of the five principal forms of resolution described in the Lecture Notes was achieved at its conclusion—or temporary cessation.

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    http://www.newyorker.com/magazine/2014/09/15/dignity-4
    http://www.cnbc.com/id/102588930
    http://www.mediate.com/articles/navy.cfm

    Question: Recall a recent conflict within an organisation that you have witnessed. Based on your reading and the lecture, consider what kind of conflict it was and identify the types of power at play. Discuss what the groups involved hoped to achieve and how they intended to do so. Consider the stages of the conflict that you observed. Analyse the stages through which it passed. In particular, describe which of the five principal forms of resolution described in the Lecture Notes was achieved at its conclusion—or temporary cessation.

    The McDonald's corporation is the second largest employer in the world behind only retail giant Wal-Mart. Despite its massive success, the company has routinely been accused of providing unlivable wages to their employees, which recently has been a major source of conflict. This conflict has significantly heated up over the last 3 years with many employees staging protests and walkouts along with other fast-food workers to demand that they receive livable wages in general, and $15 per hour specifically. This labor-intensive conflict has been an issue for many decades, but recently has gained ground with more and more employees demanding a livable wage at McDonald's while also demanding the opportunity to unionize.

    In reference to the employees' goals, they want McDonald's to provide $15 an hour and for employees to be able to unionize without retaliation. To facilitate these changes, thousands of McDonald's employees along with other fast-food employees have participated in rallies, walkouts, and protest marches in major cities across the United States to raise awareness to their plight. It has been called the biggest incident of job actions in the history of America's fast-food industry as over 100 cities have witnessed these protests with every major media network covering them. The ability for these workers to receive support for their demands was heightened by support from the ...

    Solution Summary

    This solution discusses conflict in an organisation and five principle forms of resolution.

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