Capacity - Cycle Time and Throughput
Not what you're looking for?
Mortgages Unlimited
Consider a local mortgage processing firm. They follow the process flow below. They work 8 hours per day. (Note that there are no buffers and no variability.)
(see attachment for image)
a) Find the average daily capacity of the workstations listed below. Assume one employee per workstation. Show your work.
Capacity of Credit Report __________________ mortgages per day
Capacity of Title Search __________________ mortgages per day
Capacity of Property Survey __________________ mortgages per day
Capacity of Final Approval __________________ mortgages per day
b) (12 points) Fill in the following table, showing work where appropriate. Don't forget to put units.
Question Answer Work (if needed)
Where is the bottleneck?
What is the system capacity in mortgages/day?
What is the flow (throughput) time of a mortgage (ignoring any queuing)?
What is the cycle time of the process?
What is the throughput rate of the entire process?
Assuming demand is very high so it does not limit the system, what is the utilization of the title search step?
Assuming one employee does the entire process, what is the cycle time?
Assuming one employee does the entire process, what is the flow (throughput) time?
c) An MBA student has redesigned the process, so now the property survey can be done in parallel with the credit report and title search step as shown in the process flow below.
(see attachment for image)
(8 points) How many employees do you need for this process and why? Be specific.
Purchase this Solution
Solution Summary
The cycle time and throughput capacity is analyzed.
Solution Preview
See the attached file. Thanks
Mortgages Unlimited
a) Find the average daily capacity of the workstations listed below. Assume one employee per workstation. Show your work.
Total working time per day = 8*60=480 minutes
Capacity of Credit Report =480/45= 10.67 mortgages per day
Capacity of Title Search=480/30=16.00 mortgages per day
Capacity of Property Survey=480/90=5.33 mortgages per day
Capacity of Final Approval =480/15=32 mortgages per day
b) (12 points) Fill in the following table, showing work where appropriate. Don't forget to put units.
Question Answer Work (if needed)
Where is the bottleneck?
Property Survey
Bottleneck occurs when the limited capacity of ...
Purchase this Solution
Free BrainMass Quizzes
Employee Orientation
Test your knowledge of employee orientation with this fun and informative quiz. This quiz is meant for beginner and advanced students as well as professionals already working in the HR field.
Organizational Leadership Quiz
This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.
Basics of corporate finance
These questions will test you on your knowledge of finance.
Social Media: Pinterest
This quiz introduces basic concepts of Pinterest social media
IPOs
This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)