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Improvement vs. Engineering

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Explain an example when business process improvement is more appropriate than business process engineering.

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This answer discusses business process improvement and business process reengineering in 215 words.

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Explain an example when business process improvement is more appropriate than business process engineering.

An example where business process improvement is more appropriate than business process engineering is that of car detailing business. As new models of cars are launched and as the income of customers change the car detailing business needs to align the business processes to achieve high customer satisfaction. Business process improvement or a systematic approach to ...

Solution provided by:
Hatim Baxamusa, MBA
Education
  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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