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Intercultural Communication Encounter: China and The USA

Knowing details about the culture of a prospective international client before a meeting assures a successful intercultural communication encounter. A Chinese businessman is coming to the United States to visit.

-How should you handle the introduction, greeting, and handshaking?
-How do you exchange business cards?
-How do you explain your position and your boss's position?
-Where should you take him to lunch, and when?
-Should you exchange gifts?
-How will you begin business discussions?
-What should not be brought up in business discussions?
-Is there anything else you should prepare for?

Solution Preview

-How should you handle the introduction, greeting, and handshaking?
Shake hands and include a slight bowing of the head. Do not shake too much or too hard as, in China, most people interpret this as aggressive. Afterword, try to limit physical contact. Even when guiding someone, taking the cuff of the sleeve is more acceptable than touching. No patting or arms around the shoulders.

-How do you exchange business cards?
Bring lots of them. In China, it is acceptable to offer them to all. They are exchanged on first meeting. Try to make sure one side has a translation, if possible. The business cards should include your name, company, rank in the company and any qualifications or credentials you hold. Any cards received should be put in a case rather than pocket or wallet.

-How do you explain your position and your boss's position?
Your card should hold your position. Additionally, ...

Solution Summary

Intercultural communication encounters for China and the USA are examined.

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