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    Communication in Conflict Resolution

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    Describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict. What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process?

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    Solution Preview

    The conflict situation that I have experienced in the work place, involves a situation where an individual viewed my performance of additional duties in addition to my normal duties, as trying to take their job. The communication process had a tremendous impact in helping to resolve this conflict. Through the use of this process, I ...

    Solution Summary

    The expert examines communication in conflict resolution. Resolving and escalating the conflict is examined.