Communicating a Negative Message
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What strategies would you use to maintain a caring, sensitive tone, even when writing a negative message? Provide an example by writing a short e-mail message to a coworker who has requested assistance with a project not on your priority list. Assume you are already overwhelmed with your own work.
Minimum 200 words
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Strategies that can be used to maintain a sensitive tone when communicating a negative message. References are included.
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When developing negative messages, it is very important to use some strategies that can make you say "No" gracefully. First, get your thoughts organized and use your critical thinking skills to find strategies that can help you do this. Next, focus on the main idea and put it up front. There is no need to say much when the message is not something that can make the recipient happy so keep your message brief and don't say things that are more ...
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