Purchase Solution

Business Communication for Managers: Example Problem

Not what you're looking for?

Ask Custom Question

Letters, Memos, and Email

a. Persuasive Memo:
Asking for a raise or reclassification: Do you deserve a raise? Should your job be reclassified to reflect your increased responsibilities (with more pay, of course)? If so, write a memo to the person with the authority to determine pay and job titles, arguing for what you want.

b. Policy Memo:
Develop and write a policy memo to employees about corporate e-mail. Include information in your policy about prioritizing and responding to e-mails, salutations, punctuation, using cyberspeak abbreviations and emoticons, and courtesy and blind copies.

c. Letters:
Part 1: Write a modified block style letter to your local telephone/cable/ DSL company complaining about inadequate customer service. Explain that you are still waiting for service and that you have never spoken with a "real" person, but to a series of recordings instructing you how to troubleshoot the problem.
Part 2: On the NEXT PAGE of your letter, write a block style letter from the company which resolves your issue.

Purchase this Solution
Solution Summary

This solution discusses business communication for managers, providing a persuasive memo, a policy memo, and a complaint letter.

Purchase this Solution
Free BrainMass Quizzes
Motivation

This tests some key elements of major motivation theories.

Accounting: Statement of Cash flows

This quiz tests your knowledge of the components of the statements of cash flows and the methods used to determine cash flows.

MS Word 2010-Tricky Features

These questions are based on features of the previous word versions that were easy to figure out, but now seem more hidden to me.

Business Ethics Awareness Strategy

This quiz is designed to assess your current ability for determining the characteristics of ethical behavior. It is essential that leaders, managers, and employees are able to distinguish between positive and negative ethical behavior. The quicker you assess a person's ethical tendency, the awareness empowers you to develop a strategy on how to interact with them.

Situational Leadership

This quiz will help you better understand Situational Leadership and its theories.

View More Free Quizzes
Related BrainMass Solutions

  • Communication Skills

    200670 Communication Skills Managers at Blue Ridge Enterprise have been nearly unanimous in claiming that poor communication is costing the organization is lost business and lost time.

  • Considering Strategies for Fostering Good Team Communication

    Managers who lead by example are another effective strategy because in doing this he or she encourages open and good communication by breaking down the barriers of hierarchy within the business.

  • intercultrual communication

    There are certain rules of communication in every culture. In the U.S., for example, it would be considered inappropriate to use certain titles when talking with business associates.

  • Business Meeting Protocol

    A formal training on language skills and communication practiced on a daily basis led by managers through example can be a very good move towards handling communication issues properly.

  • Communication Skills: Philosophical Discontinuity

    For example, effective communication is defined as "a reciprocal sharing of information and ideas of written, oral and non-verbal information according to a common set of rules (e.g. language, non-verbal communication, symbols).

  • Managerial Role vs. Leadership Role

    Indeed, in today's business world, the manager must have the ability manage and lead. The evolving nature of business conducted by global organizations calls for a fundamentally different kind of leader than the past.

  • Human Resource Management in Multinational Enterprises

    Therefore, when we consider issues of negotiation, for example, in a multicultural framework, it is clear that managers have a wide array of issues they need to consider, analyze, and be better prepared for.

  • Effect of global cultures, differences, communication

    The verbal communication can be more personable and cannot leave room for interpretation.

  • Organizing a proposal

    Problem Poor communication at Blue Ridge Enterprise is costing the organization heavily. When there is poor communication with customers it leads to distrust and loss of business.

View More Related Solutions