Describe an effective decision-making process from a workplace. This process could have taken place within your department/team or at the organizational level. Focus on describing the process, rather than the actual decision or the results of that decision. Why was this decision-making process effective for your department/team or organization?
Identify at least two effects on organizational or team performance that result from this type of decision-making.© BrainMass Inc. brainmass.com October 17, 2018, 1:07 pm ad1c9bdddf
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Effective decisions are made when an effective decision-making process is followed. The process is as follows:
1) Identify what is causing the issue.
- You need to identify what is causing a problem that has arisen. A good example would be 'sales are down' - why is that happening?
- It could be the product is not popular anymore
- Customer service is not "doing their job"
- There is not enough product available.
2) Determine what the solution should be:
The problem is identified. Let's say it is because there is not enough product available and customer service cannot provide an instant order and need to back-order the ...
This solution briefly describes the process of effective decision-making. It also gives a personal view of an effective decisions made in an organization.
Decision Making Process: Individual Vs Group
(Scenario) The CEO of your company has been extremely frustrated with what has been occurring within the organization lately. In a recent managers meeting he exclaimed,
"Everyone around this place just follows the status quo. No one ever has any unique ideas on how we can make this organization better. You just sit here and wait for me to give you directions on what to do. Then you follow those directions word-for-word without asking any questions or making any improvements. We need to change this attitude and change it quickly."
He then pointed out each of your group members stated, "I'm assigning you all to a working group. Your goal is to help me fix this problem. I want you to work together, do some research, and come up with concrete ideas and suggestions to fix this problem."
Your group must do analysis, have discussions (either via the small group chat or discussion board) and come to a consensus to prepare a report (paper) that addresses the following:
Part 1 - Define the term "group" after discussion with your fellow team members. Avoid repeating a dictionary definition. For this scenario what would constitute a "group"?
Part 2 - Are there any differences in how individuals and groups make decisions? If so what are they?
Part 3 - Identify the applicable decision concepts (theories, principles, paradoxes, etc.) from our learning all semester (not just the group decision concepts identified in Unit 5) that your group believes will best explain what is occurring within the organization. Be sure your group provides rational to support each of the concepts your group identifies.
Study Material The Psychology of Judgment and Decision making(Plous) Chapter 17-18 and earlier theories and thoughts concerning Decision Making concepts.
Part 4 - Identify at least three (3) recommendations (from your group to the CEO) that will help him improve or overcome the current decision making conditions within the organization.
thank you for your insight and professional thoughts.
very important group assignment. Best Regards