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You are the CEO of a company that markets "Made In USA products"

You are the CEO of a company that markets "Made In USA products". You have an opportunity to triple your revenues in the next three years and increase profitability twofold with very little investment by taking advantage of an offer made by an Indian company to market your products throughout the Pacific Rim. One of the key conditions is that you transfer your global distribution and customer support to India which would cause your U.S. operations to cease. What is your decision? Discuss the social, ethical and technological implications of your decision.

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Offshoring

You are the CEO of a company that markets "Made In USA products". You have an opportunity to triple your revenues in the next three years and increase profitability twofold with very little investment by taking advantage of an offer made by an Indian company to market your products throughout the Pacific Rim. One of the key conditions is that you transfer your global distribution and customer support to India which would cause your U.S. operations to cease. What is your decision? Discuss the social, ethical and technological implications of your decision

As the CEO of a company with an opportunity to triple my revenues in the next three years, I would consider the offshoring option carefully because many would be affected by my decision socially, ethically and technologically. It also may be possible to partner with an established firm overseas or to cut the US operation slightly, while creating a subsidiary; in addition, there are many questions to consider:

Socially, would my current employees ...

Solution Summary

This solution discusses the social, ethical and technological implications of the decision to transfer global distribution and customer support from America to India.

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