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    TQM commonalities and differences in various types of organizations

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    Provide a matrix comparing the commonalities and differences in quality among each industry:

    Manufacturing
    Service
    Non-Profit
    Government

    © BrainMass Inc. brainmass.com June 3, 2020, 6:07 pm ad1c9bdddf
    https://brainmass.com/business/benchmarking/tqm-commonalities-differences-various-types-organizations-48438

    Solution Preview

    Provide a matrix comparing the commonalities and differences in quality among each industry:
    Manufacturing
    Service
    Non-Profit
    Government

    Industry Manufacturing Service Non-Profit Government
    Manufacturing Commonalities:
    1. Need for optimism
    2. Need to broaden the definition of innovation.
    3. Get serious about process innovation.
    4. Benchmark innovative companies.
    5. Need to unleash the creativity of the people.
    Commonalities:
    1. Benchmarking for best practices
    2. Productivity.
    3. Providing implementations from different companies and organizations.
    4. Merit systems and principles.
    5. Personnel admin by personnel department.
    6. Performance appraisals and merit based pay. Commonalities:
    1. Continuous improvement.
    2. Focus on management planning and workforce involvement on improving current and future quality.
    3. Process measurement.
    4. Quality goals and objectives.
    5. Total participation in organizations.
    Service Differences:
    1. In service implementation is ...

    Solution Summary

    The solution presents a matrix that is well defined in covering the differences.

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