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TQM commonalities and differences in various types of organizations

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Provide a matrix comparing the commonalities and differences in quality among each industry:

Manufacturing
Service
Non-Profit
Government

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The solution presents a matrix that is well defined in covering the differences.

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Provide a matrix comparing the commonalities and differences in quality among each industry:
Manufacturing
Service
Non-Profit
Government

Industry Manufacturing Service Non-Profit Government
Manufacturing Commonalities:
1. Need for optimism
2. Need to broaden the definition of innovation.
3. Get serious about process innovation.
4. Benchmark innovative companies.
5. Need to unleash the creativity of the people.
Commonalities:
1. Benchmarking for best practices
2. Productivity.
3. Providing implementations from different companies and organizations.
4. Merit systems and principles.
5. Personnel admin by personnel department.
6. Performance appraisals and merit based pay. Commonalities:
1. Continuous improvement.
2. Focus on management planning and workforce involvement on improving current and future quality.
3. Process measurement.
4. Quality goals and objectives.
5. Total participation in organizations.
Service Differences:
1. In service implementation is ...

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