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NL&C: Strategies to Accomodate Individuals with Disabilities

NL&C has several disabled employees. In interviews with them, you gather that they feel they are not being treated "fairly". You have never dealt with this situation before, so some benchmarking and discussion are in order.

You have heard that Sears is a leader in integrating people with disabilities, so you read "Communicating the Americans with Disabilities Act. Transcending Compliance: A Case Report on Sears Roebuck and Co" by Peter David Blanck:

Sears Case Study - 1996 Followup

You read through pages 8 through 28, and Appendices A and D, then learn more from your local HR networking group.

Use the Discussion Board to share your thoughts on the strategies that Sears utilizes to accommodate individuals with disabilities, and how this can be applied to the situation at NL&C.

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RESPONSE:

1. Use the Discussion Board to share your thoughts on the strategies that Sears utilizes to accommodate individuals with disabilities, and how this can be applied to the situation at NL&C.

"Sears is one of dozens of corporate role models that provide an important "laboratory" for studying the impact of the ADA" (http://www.annenberg.northwestern.edu/pubs/sears/sears2.htm) and also used to inform leaders like at NL&C.

The report by Blanck lists a number of strategies for you to consider for this discussion, that you will need to write in your own words as stated in the assignment instructions, such as:

? Accessibility Requirements and Planning for Employees and Customers. Sears has taken an aggressive role in making its facilities accessible and communicating its ADA compliance to all affected constituencies. E.g. To ensure compliance with ADA Title III provisions on public accommodations, in 1991 Sears sent an extensive 80-question survey about existing accommodations for people with disabilities to each store.

? Project Access. Sears joined with other national companies to form Project Access, an organization designed to help businesses comply with the ADA and deal with the issues involved in the employment of people with disabilities.

? Early Return-to-Work Program. Sears Loss Prevention Department implemented this program as an extension of the company's safety initiative. It provides modified or temporary duty to shorten the length of absence resulting from work-related injury. The goal is to convert what might become a permanent disability into a temporary disability.

? National Management Training Program. Sears recruits 100 to ...

Solution Summary

This solution discusses the strategies that Sears utilizes to accommodate individuals with disabilities, and how this can be applied to the situation at NL&C.

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